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Xiphium Policies

Our saying at Xiphium is, “Beauty begins from within.” We strive to help you understand that and achieve out beauty as well by offering services in a comfortable atmosphere. In order for us to spend quality time with you to achieve your goals in how you look and feel, we ask that children not be brought to the salon unless the child has an appointment. This policy is meant to provide safety for the child, as well as to minimize distraction for other guests. Thank you for your understanding of this policy and adhering to it.

Also, we ask for the courtesy of a notice of at least 24 hours prior to your appointment if you need to cancel your service. This will enable us enough time to contact and accommodate other guests who would love to use the time. If an appointment is not cancelled which results to be a no-show, you may be subject to a charge for that particular service.

We take great pride in our work and guarantee the services you receive. In the event that you are not completely satisfied with the results of your service, we will gladly make complimentary adjustments within seven days of the original appointment. Should we get notification after that time frame, you may be subject to a fee for any additional services provided.

For the courtesy of all clients, please put cell phones and pagers on silent mode.

We gladly accept MasterCard and Visa.

Customize a Gift Card with any of our services listed and/or for any denomination.

We reserve the right to price adjustment without notice.

Because it is our pleasure to serve you, we do not accept gratuities.